FAQ's
Is COD (Cash on Delivery) available?
Yes. COD is available all over the India.
How long will it take for my items to arrive?
It will usually take 3-8 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
How long will it take to receive a tracking number?
It will take usually between 1-2 business days.
Do you provide refund or return in case I face any issue with the product?
Yes, we have our simple 7 days return and refund policy, Please read that here.
Which currency will I be charged in?
We process all orders in INR(₹). While the content of the cart is displayed in several currencies, you will checkout using INR(₹) at the most current exchange rate.
How can I pay?
We accept all Major Credit Cards: Visa, Mastercard, Discover and also Debit Cards, UPI, Net Banking, etc. We also have cash on delivery payment method for maximum locations in India.
If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Is Checkout on this site safe and secure?
You can be sure that all purchases here are safe and secure.
Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Who can I contact if I have a problem with my order?
All inquiries can be forwarded to
shanvisstoreshopping@gmail.com
Is shipping really FREE?
Yes, shipping is free all over India for selected products only.
How to cancel my order?
In the event you wish to cancel your order, please contact us via email and provide us your order number at
shanvisstoreshopping@gmail.com (NOTE: Contact us within 12 hours if you wish to cancel your order. Read our cancellation and refund policies here.)